Our Process

How We Engage

A clear, low-risk process from first conversation to production system.

We start with a focused discovery session to understand your business, data landscape, and goals. No generic pitches — just listening.
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Step 1
Discovery & Scoping
Within 2 weeks, you get a clear assessment: where AI fits, what's realistic, and a prioritised roadmap tied to business value.
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Step 2
AI Readiness Report
We build a working proof-of-concept in 4–6 weeks so you can see results before committing to a full engagement.
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Step 3
Rapid Prototype
We start with a focused discovery session to understand your business, data landscape, and goals. No generic pitches — just listening.
S
Step 1
Discovery & Scoping
Within 2 weeks, you get a clear assessment: where AI fits, what's realistic, and a prioritised roadmap tied to business value.
S
Step 2
AI Readiness Report
We build a working proof-of-concept in 4–6 weeks so you can see results before committing to a full engagement.
S
Step 3
Rapid Prototype
Step By Step

Your Timeline

From first conversation to live system — here's exactly what happens and when.

Week 1

Discovery & Setup

We jump on a call to understand your business, your pain points, and what success looks like. Then we get to work — auditing your current workflows, identifying quick wins, and scoping the solution.

30-minute discovery callWorkflow auditSolution scope & timeline
Week 2

Build & Install

We build your AI system and integrate it into your existing tools. No disruption to your day-to-day — we handle the technical work so you don't have to.

AI system built & configuredIntegrated with your toolsInternal testing complete
Week 3

Optimise & Train

We fine-tune responses, optimise workflows, and train your team on how everything works. By the end of this week, you're running with confidence.

Responses refined & testedTeam training sessionDocumentation & guides
Week 4+

Support & Scale

We don't disappear after launch. We monitor performance, make improvements, and help you scale — adding new automations, channels, and capabilities as your business grows.

Ongoing performance monitoringMonthly optimisationPriority support
FAQ

Common Questions

Everything you need to know before getting started.

Most projects go live within 1–3 weeks. We start with a discovery call, then move fast. Simple automations can be running within days.

Not at all. We handle all the technical work and train your team on how to use everything. If you can use email, you can use what we build.

That's exactly what our discovery call is for. We'll audit your workflows, identify the biggest opportunities, and give you an honest assessment — even if the answer is 'not yet.'

Every project is different, so we scope and price based on your specific needs. We offer a one-time setup fee plus an optional monthly support plan. We'll always be transparent about costs before any work begins.

We're vendor-neutral — we use whatever works best for you. That includes OpenAI, Claude, open-source models, Make, Zapier, WhatsApp Business API, and dozens of other tools. We'll recommend what fits your budget and needs.

No — and that's not our goal. We automate the repetitive, time-consuming tasks so your team can focus on higher-value work. AI handles the boring stuff; your people handle the important stuff.

We don't disappear. Every engagement includes documentation and training. We also offer ongoing support and optimisation plans so your AI systems keep improving as your business grows.

Yes. We integrate with your current tools — CRMs, email platforms, booking systems, spreadsheets, whatever you're already using. No need to rip and replace anything.

Still have questions?

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